The short answer
Soft Starters
A soft starter uses thyristors to ramp the voltage applied to a motor during starting, reducing the inrush current and the mechanical and hydraulic shock of an across-the-line start, then runs the motor at full speed, usually through a bypass contactor. It provides no speed control. It is the right choice where the pump runs at one speed and the concern is starting: weak power, generator operation, water hammer on a long force main, or a starts-per-hour limit that a gentler start relaxes.
Key points
- A soft starter controls the start and the stop. It does not control speed.
- Starting current drops from about six times full load to two or three times, with a longer ramp.
- A controlled stop is often the bigger benefit on a pump: no check valve slam, no water hammer.
- Bypass contactors take the thyristors out of circuit at full speed, which removes the heat and most of the failure modes.
- Set current limit and ramp time for the pump, and confirm the motor reaches full speed within its thermal limits.
What it does
An across-the-line starter applies full voltage instantly. The motor draws locked-rotor current, typically six to eight times its full-load rating, for the second or two it takes to accelerate, and the pump accelerates the water column with it. A soft starter puts back-to-back thyristors in each phase and phases them on progressively, so the voltage ramps from an initial value to full over a set time. Torque follows the square of voltage, so the motor accelerates gently and the current peak is reduced to whatever the current limit setting allows, commonly 250 to 350 percent of full-load current.
Once the motor is at speed, most soft starters close an internal or external bypass contactor and the thyristors carry no current until the next start. On a stop command, the starter can ramp the voltage down over a set time, a soft stop, which lets the pump decelerate gradually and the check valve close slowly instead of slamming shut on a reversing column.
Where a soft starter fits
| Situation | Across-the-line | Soft starter | Drive |
|---|---|---|---|
| Pump runs at one speed, strong supply, short force main | Adequate | Optional | Unnecessary |
| Weak supply, voltage sag on start, generator | Poor | Good | Good |
| Long force main, check valve slam, water hammer on stop | Poor | Good, with soft stop | Good |
| Starts per hour near the motor limit | Poor | Better: less heating per start | Best: run continuously instead |
| Level, pressure, or flow control needed | No | No | Yes |
| Energy saving on a friction-dominated system | No | No | Yes |
| Panel space, heat, and cost | Smallest | Small with bypass | Largest |
| Harmonics and motor stress | None | None in run; brief distortion during the ramp | Present; mitigated at cost |
The soft starter sits between the two extremes. It fixes the starting problems for a fraction of the cost, heat, and complexity of a drive. It does nothing for a process that needs speed control, and a station that installs soft starters to save energy has been sold the wrong device.
Settings that matter on a pump
- Initial voltage or torque
- The starting point of the ramp, typically 30 to 50 percent. Too low and the motor sits without turning while it heats; too high and the start is nearly across the line.
- Ramp time
- Time from initial voltage to full, typically 5 to 20 seconds on a pump. Longer is gentler and heats the motor longer; the ramp must end with the motor at speed.
- Current limit
- The ceiling on starting current, commonly 300 percent of full-load amps. The starter holds voltage at whatever keeps current under the limit until the motor accelerates. On a weak supply this is the setting that stops the lights dimming.
- Kick start
- A brief pulse of higher voltage at the beginning to break a pump free of grit or a stiff seal, then the ramp. Useful on pumps that sit; unnecessary otherwise.
- Soft stop time
- The voltage ramp-down on stop, typically 5 to 30 seconds. Long enough that the check valve closes gently; short enough that the pump does not run below the speed that moves water for long, which matters with a large static head where the pump stops moving water early in the ramp.
- Stall and thermal protection
- The starter monitors current and time during the ramp and trips if the motor does not accelerate, and models motor thermal state across starts. Set from the motor data, not left at defaults.
- Phase loss and imbalance
- Built into most starters; confirm they are enabled and set.
Bypass
Thyristors dissipate on the order of a watt per amp per phase while conducting. A 100 amp starter without bypass makes a few hundred watts continuously, needs a heatsink and enclosure cooling, and has three semiconductors in the motor circuit around the clock. With a bypass contactor closed at full speed, the thyristors carry current only during the ramp, the heat drops to almost nothing in run, and a thyristor failure does not take the pump down until the next start. Most modern soft starters include the bypass internally. Specify it, and confirm the bypass is rated for the motor full-load current and the contactor duty.
Integration with the panel
- Control: a run input and a stop input, with a run and a fault output back to the controller. Many starters also offer a network interface for current and diagnostics.
- Protection: the starter provides motor overload, phase loss, and stall protection. Short-circuit protection upstream is chosen to match the starter listing and the panel SCCR; semiconductor fuses are required for some ratings.
- HOA: the same as any starter. The soft starter is the starter; the HOA and the controller call it.
- Run confirmation: from the starter run output or the bypass contactor auxiliary, plus current where available. A starter in the ramp is not yet at speed; use the at-speed or bypass-closed signal for the proof where the logic cares.
- Parameters recorded on the drawings and in the commissioning record, as with a drive.
Frequently asked questions
- Can a soft starter control pump speed at all?
- No. It controls voltage during start and stop; at any steady state the motor runs at full speed, or stalls. A soft starter held at reduced voltage in run is a motor heater. Speed control requires a drive.
- Does a soft starter reduce starting current enough to run on a generator?
- Usually. A generator sized for an across-the-line start must handle six times full-load current; with a soft starter at a 300 percent limit, the generator can be much smaller, or the same generator can start a larger pump. Check the generator manufacturer sizing for the starting profile.
- Is soft stop always a good idea on a pump?
- It is a good idea where check valve slam or water hammer is a problem. On a station with a large static head, a long soft stop has the pump running at a speed where it moves no water while still heating, so the stop time is set short and the check valve is chosen for the application. On a very short force main it may not be needed at all.
- What fails on a soft starter?
- Thyristors, usually from heat or a short-circuit event, and the bypass contactor, from ordinary contactor wear. Keep the starter cool and the enclosure clean. A starter with an internal bypass and correct upstream protection lasts as long as a contactor.
Related topics
- Variable Frequency Drives in Pump PanelsWhat a drive adds to a pump panel and what it costs: speed control, soft start, reduced inrush, and diagnostics against heat, harmonics, cable and motor stress, bypass, and the minimum speed below which a pump does no work.
- Hand-Off-Auto SelectorsWhat each position of an HOA selector does, how it is wired into the starter circuit, which protections must survive Hand, what the controller should see, and the mistakes that let a pump run with nobody watching.
- Short-Circuit Current Rating (SCCR)What a control panel’s short-circuit current rating means, how it is determined under UL 508A, why the NEC requires it on the label, and why the number is usually smaller than people expect.
- Enclosure Heat CalculationsEstimating the temperature inside a control panel from the power its contents dissipate and the surface that carries it out, what to do when the answer is too hot, and why drives change everything.
- Duplex Lift Station ControlsThe two-pump station that makes up most of a collection system: what is in the panel, how the sequence works, what is monitored, and where these stations actually fail.
- Pump Will Not StartA pump that is called and does nothing. The order to check: permissives and mode, control power, the starter or drive, the motor circuit, and the pump itself, with the measurements that settle each one in minutes.
Direct contact
Have a controls question?
Reach Eric Sullivan directly about anything on this site, a controls or automation topic, or one of his personal projects.